Yes, you can!
With the right approach, technology and partner you can lift heavy weights in the digital era.

 

 

 

 

 

 

 

 

 

 

 

 

 

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The ingredients to seize the automation potentials in your organisation 

The right approach
We start with process analysis where we apply our solution know-how to identify and prioritse automation opportunities.

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The right technology
We use a low-code automation platform to automate business processes and improve customer experience,
in short time.

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The right portfolio
We deliver scalable automation solutions for a variety of processes. Our solution portfolio is your
automation marketplace.

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The right partner
We bring in experience and  generate momentum to automate your processes for cost reduction and improved customer services.

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Our approach

General approach to:

  • Lay the foundation for data and process maturity by combining technology with consulting on process automation, enterprise architecture and digital strategy.
  • Deliver hyperautomation to your operations. 
  • Train your employees to increase their digital maturity and ensure acceptance to change.

Process analysis – we help to:

  • Combining analytical skills and solution know-how to ideate on the spot automation solution.
  • Provide an outside unbiased view and an informed basis for decision making.
  • Estimate costs & benefits to establish an automation roadmap.


Our technology

We use a state-of-the-art Automation platform as an advanced solution to develop low-code applications for process automation (LCAP).

It offers companies a low-cost and scalable entry to digitise and automate their operations.

Automation of simple processes can be realised within short time and with impressive impact – ideal as lighthouse projects to showcase what is possible in the digital arena.

 


Our solution portfolio – your automation marketplace

Automation Marketplace

Click on the individual solution and problem boxes for more details.

Automation Marketplace
Process Analysis Problems resolved by Process Analysis E-comerce platform Problems resolved by e-com platform Request Management Problems resolved by Request Management Process Automation Problems resolved by Process Automation Chat Bots Problems resolved by chat bots Online services platform Problems resolved by an online services platform Contact center solutions Problems resolved by contact center solutions Webscraping Problems resolved by webscraping

Process Analysis

Problems resolved by Process Analysis

E-comerce platform

Problems resolved by e-com platform

Request Management

Problems resolved by Request Management

Process Automation

Problems resolved by Process Automation

Chat Bots

Problems resolved by chat bots

Online services platform

Problems resolved by an online services platform

Contact center solutions

Problems resolved by contact center solutions

Webscraping

Problems resolved by webscraping

Solutions:

  • We deliver those solutions along three phases – process & requirement analysis, solution design & development and testing.
  • Solutions are scalable (small, medium, large*) and project size is tailored accordingly to meet your demands & budgets.
  • We deliver in agile mode, transparent and at competitive rates.

*Contact us to for more information on the dimensions & criteria for S,M and L.

Problems that are resolved through the solutions:

  • The main benefits are increased process efficiency leading to reduced operational costs, improved customer experience and transparency of operations through IT-based processes running paperless.

  • Time-consuming intake of content, which slows down the related processes.
  • Process variations and untransparent business rules leading to lack of control, inefficiency and poor CX. 


Our team

We’re engineers, producers, analysts, creatives, architects, and catalysts for change – with a total love for technology.

What separates us from the crowd is our hands-on mentality, while being business-driven, strategy-savvy, and with a profound practical experience.

 

Competence delivered with passion.

 


Project examples

Sustainability Management Platform:

  • Rule-based customer onboarding.
  • E-commerce for CO₂ certificate purchasing.
  • Embedded made-to-order process for renewable energy purchasing.
  • Highly-customised branding for optimal UX.
  • Integrations with external applications (e.g. CO₂ footprint calculator).
2021-09-30 22_00_23-Case Study skeyes Purchase Request _ Technology and 28 more pages - Work - Micro

Digital Approval Process

A digital purchase request process in line with both public entities purchasing policies and internal approval steps using a BPM Suite.

From Paper-based purchase requests forms to digitally-enabled process flows.

2022-05-14 22_05_02-Window

Customer Self-service & Sales Portal (Real Estate)


To extend the services of a real estate company beyond telephony to a range of digital channels such as web chat, Facebook Messenger and its own online portal.Frictionless access across any channel!
Within a few 4 months 14 services (repairs, complaints and antisocial behaviour reporting) were implemented
on the platform. Tenants able to access these services at 24/7. 

 

2021-09-30 22_25_48-ENGIE_Fabricom_Bending_EN.pdf

Self-service Portal (Manufacturing)


A user-centric, fully automated self-service goods procurement and supply chain portal, using BPMS, RPA and cloud-based technology.

From archaic, manually-supported activities, with low transparency and control to integrated and efficient processes running on a digital platform.

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